WebdesignJiNi respects
your privacy and is committed to the protection of it. This
privacy policy explains why and when we collect your personal
information, and what use we make of that information. The
policy also explains where and why your information may be
disclosed to third parties, and the security measures used
by WebdesignJiNi to help protect your personal information.
Why and when WebdesignJiNi collects
your information
• Personal information you give us
WebdesignJiNi collects the information you
give us, either online or by email or facsimile. In most cases,
the personal information WebdesignJiNi will collect from you
is the personal information we are required to obtain and
pass on to the relevant registry when you apply to register
a domain name with us. This information includes your full
name, mailing address, phone number, email address and where
applicable, your facsimile number. WebdesignJiNi also collects
your payment details from you when you apply to register a
domain name, such as your credit card number or bank account
details.
If you purchase a digital certificate through
us, we are required by the provider of those certificates
to collect personal information from you to pass back to that
provider. We will also collect your payment details from you
such as your credit card number or bank account details.
• Website information (including
cookies)
WebdesignJiNi makes limited use of cookies
on this website. A cookie is a small message given to your
web browser by our web server. The browser stores the message,
and sends the message back to the server each time you request
a page from the server.
WebdesignJiNi only uses cookies to tell us
when you have set up an account with us previously (i.e. when
you are a "registered user" of our website), and
sometimes to let us know how you found our website. Where
the cookies tell us that you are a registered user, cookies
also allow us to automatically link you to your personalized
accounts so that you can easily access any products or services
only made available to our registered users, without your
having to provide us with your username and password on every
web page. The cookies allow us only to identify you in our
database if you are a registered user, and to connect you
to the relevant products and services on our website, but
not to track the pages you visited on our website.
You always have the option to disable cookies
by turning them off in your browser. However, you should be
aware that many of the services available on the WebdesignJiNi
website will not work if you have chosen to do this.
In addition to cookies, WebdesignJiNi servers
register the type of web browser you are using and your IP
address when you access our website.
How WebdesignJiNi
uses your information
• Use of your information required
by ICANN or other domain administrators/registries
ICANN (the Internet Corporation for Assigned
Names and Numbers) is the organization which governs the functions
performed by both its accredited registrars, and the registries
in regulating the domain name registration process. ICANN
requires that each of its registrars must make available the
personal information we collect from you when you apply to
register any generic top level domain names (i.e. com, net,
org, biz, info and name) to the public on a publicly accessible
database known as the WHOIS database. In addition, it applies
to some of the country code top level domains.
For example, in Australia the personal information
you supply to us in applying for a domain name registration
for a com.au domain name, must be made public on the publicly
accessible database run by the com.au registry.
The public policy behind this requirement
is that the personal details of domain name license holders
should be freely available to all other users of the Internet.
This public policy is adopted by the domain name industry
as a whole. The requirement means, however, that WebdesignJiNi
will not be able to control how members of the public may
use the information made available on these publicly accessible
databases.
In addition, ICANN has another mandatory
requirement that all its accredited registrars make the WHOIS
database of personal information for com, net and org available
for bulk downloads by third parties who have entered into
a bulk access agreement with WebdesignJiNi. If you do not
want your personal information to be included in these bulk
downloads, you may opt out of this service by providing written
notice to WebdesignJiNi, or by emailing us at privacy@webdesignjini.com.
•
Use of your information to fulfill our role as registrar
We will be contacting you using the personal
details you provide to us when you apply for a domain name
registration through WebdesignJiNi, to advise you of all relevant
information relating to your domain name license. This includes
any account administration information including renewal information
and billing information, as well as notices of any important
system changes which will impact on your online interactions
with us. Each of these functions is necessary if WebdesignJiNi
is to effectively fulfill its role as the registrar of your
domain names.
• Other uses
WebdesignJiNi may use your information to
measure your experience of our services and products and to
inform you of new product developments and associated services
that we believe will interest you. If you do not wish to receive
email notices or other communications from WebdesignJiNi regarding
additional products and services, simply use the newsletter
unsubscribe function available here to notify us that you
wish to opt out of this service.
We may use your information in statistical
form to analyze your purchasing preferences. This information
is not used to track your individual preferences but rather
to give us a general picture of the products and services
our customers prefer. We might also gather information in
statistical form such as the number of visitors who visit
the WebdesignJiNi website on a daily basis. Again this is
not used to track any individual customer's browsing habits.
We may use your email communications with
WebdesignJiNi to analyze customer service issues as a way
of identifying potential improvements for WebdesignJiNi products
and services. In addition, we may occasionally monitor telephone
conversations with you in order to facilitate staff training
and to maintain our high levels of customer service. We will
always inform you prior to any telephone conversation which
is monitored in this way to obtain your prior approval.
We may use your IP address to contact your
Internet Service Provider to let you know of any problems
with payments you have made to us where we believe this is
reasonably necessary to protect against fraud and credit card
misuse.
Disclosure of your
information to third parties
We may supply your personal information to
our third party billing and payment service providers where
we believe this is reasonably necessary to protect against
fraud and credit card misuse. Where you have made a query
in respect of a payment processed by WebdesignJiNi which is
made known to us by your bank or Credit Card Company by communicating
the query through our bank, we may supply the relevant personal
information to assist you with your query.
On occasion, we may also engage other companies
or individuals to perform services on our behalf such as the
distribution of marketing information to you (except where
you have chosen to opt out of receiving this information from
us).
Our relationships with such third party service
providers are governed by our contracts with them. Those service
providers are required to hold your personal information strictly
confidential.
Accuracy
You may access and update the personal information
we provide to the registries in respect of your domain name
licence at any time. For information on this procedure, feel
free to contact WebdesignJiNi here.
If you believe that WebdesignJiNi may hold
other personal information about you which is inaccurate,
please contact us by using this web form and we will take
reasonable steps to ensure that it is corrected.
Security
The transfer of information across any media
may involve a certain degree of risk, and the Internet is
no different. However, helping you to keep your information
secure is very important to WebdesignJiNi.
In order to protect the security of personal
information transmitted to WebdesignJiNi online, our Web servers
support the use of the Secure Socket Layer (SSL) Protocol
where appropriate. Using this protocol, information transferred
between our systems is encrypted.
In addition, in respect of any payment details
you send to us, we reveal only the first six and last three
digits of your credit card number on the tax invoice receipt
which we send to you for billing purposes. This is to help
keep your credit card details secure.
You can also use simple precautions to help protect your security,
such as
protecting against the unauthorized use of your username or
password or other authentication id.
Changes
WebdesignJiNi may make changes to its privacy
policy from time to time. You should check our privacy policy
from time to time to see if we have made any changes to it.
Further information
or comments
If you have any queries or comments, or would
like more information concerning WebdesignJiNi's privacy policy,
please contact us at privacy@webdesignjini.com.
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